{"id":1201,"date":"2018-04-30T15:41:07","date_gmt":"2018-04-30T07:41:07","guid":{"rendered":"http:\/\/www.ahimhk.com\/?page_id=1201"},"modified":"2025-11-10T12:14:10","modified_gmt":"2025-11-10T04:14:10","slug":"membercrm","status":"publish","type":"page","link":"https:\/\/www.ahimhk.com\/zh\/membercrm\/","title":{"rendered":"Member CRM"},"content":{"rendered":"
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Overview<\/h3><\/div><\/header>\n\t\t
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MemberCRM is for organizations that service their members. It is based on a CRM platform with integrated Web Portal, and Event Management. It has been proven for many types of organizations. these include:<\/p>\n

– Clubs and business associations,
– NGO organizations
– School alumni<\/p>\n

Subscription based
– Base package
– Event Ticketing option
– Members Portal option
– Hosting included<\/p>\n<\/div><\/div>

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Members Profiles<\/h3><\/div><\/header>\n\t\t

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Member Profile<\/strong><\/span><\/p>\n<\/span><\/h3>

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Member CRM provides tracking of your members and all their related information.<\/p>\n

Member Information<\/strong><\/p>\n

– Member Profile
– Member relationships with other members
– Member credentials
– Member groups participation
– Member service history<\/p>\n<\/div><\/div>

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Membership and Applications<\/h3><\/div><\/header>\n\t\t
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Member Card<\/strong><\/p>\n

We support both physical Member Card or digital eCard. The QR code, or NFC tag on the card can be used as
– Scan as Event entry ticket 
– Scan and link to Industry Profile 
– Members Benefit validation<\/p>\n

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Membership <\/strong><\/span><\/p>\n<\/span><\/h3>

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Member CRM provides tracking of your membership and renewals<\/p>\n

Membership type <\/strong><\/p>\n

– member type
– member card number<\/p>\n

Membership renewals<\/strong><\/p>\n

– automatic reminder of expiry and renewals<\/p>\n<\/div>

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Application eForms<\/strong><\/span><\/p>\n<\/span><\/h3>

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Activity Tracking<\/h3><\/div><\/header>\n\t\t
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Activity and Transactions
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Track your Activities<\/strong><\/p>\n

– Event attendance
– Donations made
– Call, meetings, notes
– Email, WhatsApp messages (option)
– Invoice and Payments<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section>

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Invoice and Payment Tracking<\/h3><\/div><\/header>\n\t\t

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Invoice and Payments<\/strong><\/span><\/p>\n<\/span><\/h3>

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Generate Invoice<\/strong> from your activities.<\/p>\n

– Membership dues
– Donations
– Event tickets
– Other fees<\/p>\n

Track the online \/ offline payments<\/strong><\/p>\n

– Credit Card
– Alipay
– Wechat Pay
– FPS 
– Bank Deposit<\/p>\n

Issue receipts<\/strong> as required<\/p>\n

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Member Newsletters<\/h3><\/div><\/header>\n\t\t

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Member Notification and Newsletters<\/strong><\/span><\/p>\n<\/span><\/h3>

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Member CRM provides the marketing communications and newsletter tools.<\/p>\n

– Newsletter and Announcements
– Member Alerts<\/p>\n

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Messaging Channels<\/p>\n

– eMail messages
– WhatsApp Chatbot (option)
– SMS (option)
– VOIP (option)<\/p>\n

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Events Ticketing (option)<\/h3><\/div><\/header>\n\t\t
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Event Ticketing
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The Event Ticketing function is for setup event and registration by members. .<\/p>\n

– Event Profile setup
– Event Ticket and Pricing
– Sync event to Portal for registration
– Issue tickets<\/p>\n<\/div>

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Events Attendance APP (option)<\/h3><\/div><\/header>\n\t\t
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Event Attendance controls
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A Mobile APP for attendance controls<\/p>\n

– Scan QR Code tickets
– Scan member card
– Search by name, by table
– Confirm attendance
– Issue badge (option)<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section>

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Members Web Portal (option)<\/h3><\/div><\/header>\n\t\t

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Members Portal<\/strong><\/span><\/p>\n<\/span><\/h3>

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The Member Portal provides a self service platform for members.<\/p>\n

– Inbox Messages
– Member Events and Registrations
– My Event Tickets
– Member profile and membership
– Donation and Pledges
– Other purchases
– Payment requests<\/p>\n

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Website CMS<\/p>\n

– Website Content Management 
– Posts and Pages
– Menu arrangement
– About Us<\/p>\n<\/div><\/div>

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Demo Videos<\/strong><\/h3><\/div><\/header>\n\t\t
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