{"id":2872,"date":"2024-08-31T12:42:47","date_gmt":"2024-08-31T04:42:47","guid":{"rendered":"https:\/\/www.ahimhk.com\/?page_id=2872"},"modified":"2025-02-24T20:33:51","modified_gmt":"2025-02-24T12:33:51","slug":"whatsapp-chatbot-voip-service-desk","status":"publish","type":"page","link":"https:\/\/www.ahimhk.com\/zh\/whatsapp-chatbot-voip-service-desk\/","title":{"rendered":"WhatsApp + Telephony Help Desk"},"content":{"rendered":"<section class=\"tcvpb_section_tc\">\n\t\t\n\t\t<div class=\"tcvpb_section_content\"><div class=\"tcvpb_container\"><div class=\"tcvpb_column_tc_span12\"><div  class=\"tcvpb-image tcvpb-animo\" data-animation=\"fadeIn\" data-trigger_pt=\"0\" data-duration=\"1000\" data-delay=\"0\"><img src=\"http:\/\/www.ahimhk.com\/wp-content\/uploads\/2024\/08\/omnichannel1.jpg\"><\/div><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section><section class=\"tcvpb_section_tc\" style=\"background-color:rgb(253, 253, 254);\">\n\t\t\n\t\t<div class=\"tcvpb_section_content\"><div class=\"tcvpb_container\"><div class=\"tcvpb_column_tc_span6\"><h3  ><span>\n<p class=\"p_tc\" style=\"text-align: left;\"><span style=\"font-size: 18pt;\"><strong><br>WhatsApp Social conversations<\/strong><\/span><\/p>\n<\/span><\/h3><div  class=\"\" >\n<p class=\"p_tc\">Our Omnichannel Contact Center helps your provide premium services to your customers<\/p>\n<p class=\"p_tc\">&#8211; WhatsApp conversations<br>&#8211; AI Chatbot<br>&#8211; Customer service functions<br>&#8212; my profile<br>&#8212; my membership&nbsp;<br>&#8212; my loyalty points, redeem rewards<br>&#8212; my coupons&nbsp;<br>&#8211; Event tickets purchase<br>&#8211; Other channels FB Messenger, Instagram, Line and Wechat<br>&#8211; CRM backend customer profiles<br>&#8211; CRM archive all conversations<br>&#8211; CRM marketing messages<\/p>\n<\/div><\/div><div class=\"tcvpb_column_tc_span6\"><div  class=\"tcvpb-image\" ><img src=\"http:\/\/www.ahimhk.com\/wp-content\/uploads\/2024\/08\/social_conversation.jpg\"><\/div><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section><section class=\"tcvpb_section_tc\">\n\t\t\n\t\t<div class=\"tcvpb_section_content\"><div class=\"tcvpb_container\"><div class=\"tcvpb_column_tc_span6\"><div  class=\"tcvpb-image\" ><img src=\"http:\/\/www.ahimhk.com\/wp-content\/uploads\/2024\/08\/phone2.png\"><\/div><\/div><div class=\"tcvpb_column_tc_span6\"><h3  ><span>\n<p class=\"p_tc\" style=\"text-align: left;\"><span style=\"font-size: 18pt;\"><strong><br>VOIP Telephony Call Center<br><\/strong><\/span><\/p>\n<\/span><\/h3><div  class=\"\" >\n<p class=\"p_tc\">VOIP telephony<\/p>\n<p class=\"p_tc\">&#8211; Call-In support desk<br>&#8211; Dial-out sales desk&nbsp;<br>&#8211; CRM Customer360 popup on call&nbsp;<br>&#8211; Call recording, transcript generation<br>&#8211; Track calls, meetings, tasks<br>&#8211; Sales campaigns with call script, call tasks<\/p>\n<p class=\"p_tc\">CRM backend<br>&#8211; customer profiles<br>&#8211; contact activity history<br>&#8211; customer transactions details<br>&#8211; task assignments<br>&#8211; return call reminders<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section><section class=\"tcvpb_section_tc section_with_header\">\n\t\t<header><div class=\"tcvpb_container\"><h3><span style=\"font-size: 18pt; color: #000000;\"><strong>Benefits of AH Contact Center CRM<\/strong><\/span><\/h3><\/div><\/header>\n\t\t<div class=\"tcvpb_section_content\"><div class=\"tcvpb_container\"><div class=\"tcvpb_column_tc_span4\">\n\t\t<div class=\"tcvpb_service_box tcvpb_service_box_round_aside\">\n\t\t\t<div class=\"tcvpb_service_box_header\"><div class=\"tcvpb_icon_boxed\"><i class=\"icon-lightbulb\"><\/i><\/div><h3>Operation<\/h3><span class=\"service_box_subtitle\">Manage your Projects<\/span><\/div>\n\t\t\t<p>\n<p class=\"p_tc\" style=\"text-align: left;\">360 degree operations controls. Marketing and Sales. Detail Job Management including scheduling, tasks and milestones.<\/p>\n<\/p>\n\t\t<\/div><\/div><div class=\"tcvpb_column_tc_span4\">\n\t\t<div class=\"tcvpb_service_box tcvpb_service_box_round_aside\">\n\t\t\t<div class=\"tcvpb_service_box_header\"><div class=\"tcvpb_icon_boxed\"><i class=\"icon-tree\"><\/i><\/div><h3>Financial<\/h3><span class=\"service_box_subtitle\">Billing to Receivables<\/span><\/div>\n\t\t\t<p>\n<p class=\"p_tc\">Manage your billings. Billing schedules and type of billings. Collection of invoices issued.<\/p>\n<\/p>\n\t\t<\/div><\/div><div class=\"tcvpb_column_tc_span4\">\n\t\t<div class=\"tcvpb_service_box tcvpb_service_box_round_aside\">\n\t\t\t<div class=\"tcvpb_service_box_header\"><div class=\"tcvpb_icon_boxed\"><i class=\"icon-cloud-upload\"><\/i><\/div><h3>Management<\/h3><span class=\"service_box_subtitle\">Analytics and Alerts<\/span><\/div>\n\t\t\t<p>\n<p class=\"p_tc\">Management insight and alerts. Through Big Data in the CRM platform, perform analytics. Work in Progress alerts on project status through cost monitoring.<\/p>\n<\/p>\n\t\t<\/div><\/div><\/div><\/div>\n\t\t\n\t\t\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false},"_links":{"self":[{"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/pages\/2872"}],"collection":[{"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/comments?post=2872"}],"version-history":[{"count":11,"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/pages\/2872\/revisions"}],"predecessor-version":[{"id":2897,"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/pages\/2872\/revisions\/2897"}],"wp:attachment":[{"href":"https:\/\/www.ahimhk.com\/zh\/wp-json\/wp\/v2\/media?parent=2872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}