(852) 6777 2931 info@ahimhk.com.hk

Managed Applications

Our Managed Applications provide both applications, cloud hosting and managed infrastructure for your peace of mind.

After successful implementation of your application project, we provide the necessary support for your operations on a day to day basis.

Basic support plan

  • general application support
  • normal phone and remote support
  • normal office hour support
  • fixed monthly charge (based on project size)

 

Extended support escalations

  • extended hour support
  • emergency escalations
  • application and infrastructure requests
  • charge to adhoc request tokens