Hotel Member and Rewards allows you to easily add membership and reward to your group of hotels. Each hotel may be using different hotel PMS systems including Oracle Opera or different versions of Opera.
– membership and levels
– rewards and bonus points
– promotion and offers
– guest stay rewards
– f&b rewards
Opera PMS integration
The system can easily integrate with different hotel PMS systems
– by Web Service API
– by report CSV file
Chain Stay Rewards + Local F&B Rewards
Your rewards scheme can be at 2 levels
– group level rewards for hotel stays
– local F&B promotion and rewards
Service Desk Portal
The Service Desk Portal allows each property Hotel to service its members.
– Member search
– Profile update
– Bonus point balance
– Coupon items and balance
– Redeem points to gift items
– Service requests
Service APP provides a function for partner outlets to serve loyalty members.
– basic member profile inquiry
– eCoupon validation
– support case update
Easy to add Member and Rewards to existing hotel chain.
Group level hotel stay rewards. Local F&B promotions.
Enable your front desk. Minimal change to existing systems.
Hotel Member and Rewards can easily complement your existing hotel chain with new service and promotion features. Minimal change to existing system is required and low implementation costs.
Hotel and Rewards is based on AH Loyalty CRM.