“Hotel Members and Rewards” simplifies the process of integrating membership and reward systems across your hotel group. It’s designed to work seamlessly with various hotel PMS systems, including different versions of Oracle Opera.
– membership and levels
– rewards and bonus points
– promotion and offers
– guest stay rewards
– f&b rewards
Chain Stay Rewards + Local F&B Rewards
Your rewards scheme can be at 2 levels
– group level rewards for hotel stays
– local F&B promotion and rewards
Service Desk Portal
The Service Desk Portal allows each property Hotel to service its members.
– Member search
– Profile update
– Bonus point balance
– Coupon items and balance
– Redeem points to gift items
– Service requests
Service APP provides a function for partner outlets to serve loyalty members.
– basic member profile inquiry
– eCoupon validation
– support case update
Hotel PMS integration
The system can easily integrate with different hotel PMS systems including Opera Opera, Fidelio, Infor PMS and others
– by Web Service API
– by report CSV file
Hotel Member and Rewards can easily complement your existing hotel chain with new service and promotion features. Minimal change to existing system is required and low implementation costs.
Hotel and Rewards is based on AH Loyalty CRM.