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Hotel Member Rewards

Hotel Member and Rewards

Hotel Member and Rewards allows you to easily add membership and reward to your group of hotels. Each hotel may be using different hotel PMS systems including Oracle Opera or different versions of Opera.

– membership and levels
– rewards and bonus points
– promotion and offers
– guest stay rewards
– f&b rewards

 


Opera PMS integration

The system can easily integrate with different hotel PMS systems

– by Web Service API
– by report CSV file


Chain Stay Rewards + Local F&B Rewards

Your rewards scheme can be at 2 levels

– group level rewards for hotel stays
– local F&B promotion and rewards


Service Desk Portal

The Service Desk Portal allows each property Hotel to service its members.

– Member search
– Profile update
– Bonus point balance
– Coupon items and balance
– Redeem points to gift items
– Service requests


Service APP

Service APP provides a function for partner outlets to serve loyalty members.

– basic member profile inquiry
– eCoupon validation
– support case update

Benefits of Hotel Member Rewards

Easy Enhancement

To existing operations

Easy to add Member and Rewards to existing hotel chain.

Group and Local

Multiple reward levels

Group level hotel stay rewards. Local F&B promotions.

Front Desk Portal

Service Enablement

Enable your front desk. Minimal change to existing systems.

Summary

Hotel Member and Rewards can easily complement your existing hotel chain with new service and promotion features. Minimal change to existing system is required and low implementation costs.

Hotel and Rewards is based on AH Loyalty CRM.