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For four consecutive years, Sugar CRM has been named as the best Customer Relationship Management (CRM) application, business users a complete view of customer interactions across sales, marketing and service with in-depth reporting and collaboration tools. For IT managers, SugarCRM provides a cost-effective solution that is easy to manage while offering flexible customization, integration and deployment options.


Key Features

  • Customer Profiling
  • Led Generation
  • Marketing Campaigns
  • Sales Force Automation
  • ​Customer Support
  • Reporting
  • Collaboration
  • Advanced Workflow and Processes

Customer Profile

  • Account + Contact persons
  • Category and industry
  • Summary and preferences
  • Related activities
  • Related transactions

Lead Generation

  • Web2 Lead forms
  • Business Card scanner
  • CSV import from events
  • Import into Leads for followup
  • Auto assign to team members

Sales Automation

  • Sales Opportunity
  • Followup activity
  • Sales stage update
  • Pipeline funnel

Mobile APP

  • All Sugar modules
  • For Sales team productivity
  • Online, Offline Mode
  • Mobile SDK for even further flexibility.

Advanced Workflow

  • Graphical Workflow designer
  • Business Rule Engine
  • For Sugar Enterprise Edition