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SugarCRM

For four consecutive years, Sugar CRM has been named as the best Customer Relationship Management (CRM) application, business users a complete view of customer interactions across sales, marketing and service with in-depth reporting and collaboration tools. For IT managers, SugarCRM provides a cost-effective solution that is easy to manage while offering flexible customization, integration and deployment options.

Sugar Dashboard

 

Customer Profile

Account + Contact persons
Category and industry
Summary and preferences
Related activities
Related transactions

 

Lead Generation

Web2 Lead forms
Business Card scanner
CSV import from events
​Import into Leads for followup
Auto assign to team member

 

Sales Automation

Sales Opportunity
Followup activity
Sales stage update
Pipeline funnel

 

Mobile APP

For Sales team productivity
All Sugar modules
Support Workflow approvals
Online, Offline Mode

 

Marketing Campaigns

Create your personalized marketing campaigns. User Sugar to track end to end campaigns.

 

Support Service

Support your customers with Sugar support functions

– respond immediately
– assign request to staff
– track completion of case
– escalation of outstanding case

 

Advanced Workflow BPM

Graphical Workflow designer
Business Rule Engine
For Sugar Enterprise Edition